- Set of measures decided in close cooperation with dealerships and Opel Bank
- Numerous processes to improve ability to act and competitiveness
- Andreas Marx, Head of Opel Germany: Pragmatic solutions in this challenging situation
Among other things, there are cost reductions for new and used cars for the Opel partners in Germany, easier standards and sales programmes, and measures to support liquidity. Online sales are also to be promoted as quickly as possible and support for aftersales campaigns is also offered.
“Working in partnership is particularly important in these difficult times. Together with the dealer representatives, we have developed a catalogue of measures that offers pragmatic solutions to the challenges of this time,” said Andreas Marx, Head of Opel Germany. "Our dealer partners are our face to the customer - also and especially in the current situation. We are therefore very interested in getting through this phase in the best possible way and then being able to start again quickly.”
In line with the measures announced by the federal government to combat the coronavirus epidemic in Germany, the showrooms of Opel dealers across the country are closed to the public. However, the service workshops remain open so that customers still have access to repairs and maintenance services to ensure their mobility.
The sales teams can be reached by phone, email and Facebook Messenger. The Opel consultants are available to inform customers about expiring leasing and financing contracts, the possibilities of short-term new and used vehicle purchases or temporary mobility offers. Details can be found on opel.de.
