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Always app-to-date with protel Housekeeping
Housekeeping app by protel hotelsoftware supports all of the teams at SI-Suites in Stuttgart
For the past few months, Jasmina Baur and her colleagues at SI-SUITES in Stuttgart have been using the protel Housekeeping native app which enables them to have all of the room information constantly available at the brush of a finger. The hotel's 192 rooms are located in four separate buildings. "A quick peek at the app to see if the guest has already checked out saves us tons of time," says the head of housekeeping. At the same time, the app constantly syncs data with the hotel management software, for example, when housekeeping changes the status of a room to "clean".
Given the chance to enhance the quick exchange of information between teams, Thomas Behrendt, managing director of SI-SUITES, did not hesitate to introduce the app to his crew. "When Mr. Behrendt asked me if I wanted to use the app, I immediately said yes", says Sergio Montagner, Maintenance Manager. "I am happy that I am no longer tied to my PC," he says, strongly favoring the mobile solution. Should repairs be needed for a room, a member of the housekeeping staff simply takes a snap-shot of the damage, automatically informing the maintenance manager about the new work order on his smartphone.
The mobile use of the protel hotel software greatly simplifies the hotel's everyday procedures. Room status, maintenance tasks, lost & found objects, use of minibar, special guest wishes, room moves, as well as arrival and departure information can all be accessed, created, and edited by means of the protel Housekeeping app. Before the app, lost and found objects had to be jotted down on paper. "Now we can simply take a picture of it," says Anja Neumeister, head of reception. She is very pleased that the app perfectly supports the day-to-day work of Maintenance and Housekeeping at SI Suites.
SI-SUITES has 192 individually designed high-quality rooms (40-63 sq. meter), located in 4 buildings which offer guests a good night's sleep when visiting Stuttgart. Whether staying for one night, a weekend, or many months, SI-SUITES offers an atmosphere of luxury and relaxation. The location of the hotel is especially attractive because the hotel has both quick and easy access to public transportation connecting the hotel with Stuttgart's main train station, airport, and trade fair facilities, as well as beautiful views of the lush landscape surrounding it.
protel hotelsoftware GmbH
protel develops and sells technology and service solutions specifically and exclusively for the hotel industry and related sectors. The consistent focus on the demands of a single industry and an avid passion for technology make protel one of the most experienced and successful providers of professional hotel management systems. Whatever the requirements, if installed on-site, web-based "in the Cloud" or as a hybrid solution, which combines both worlds: protel's future-proof software solutions cover the full industry spectrum, from small independent hotels to hotel chains with a global presence. Today, nearly 12,000 hotels and hotel management schools in over 80 countries, including 4,500 clients in the Cloud, attest to protel's high-level expertise and reliability.