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Sentiment indicator for service providers of the information society falls to all-time low
Service Providers of the Information Society
This is the result of a business survey conducted by the Centre for European Economic Research (ZEW), Mannheim, in cooperation with the credit reference agency Creditreform, Neuss, in September 2008 (details regarding the survey are provided below).
The bleak sentiment among ICT service providers derives from two factors. On the one hand the enterprises of the branches software and IT services and ICT-specialised trade assess their situation less positive. On the other hand the telecommunication services sector evaluates the business development more negative.
The business sentiment among knowledge-intensive service providers, which include enterprises of the branches tax consultancy and accounting, management consultancy, architecture, technical consultancy and planning, research and development as well as advertising, only showed a slight decrease. The sentiment indicator for the knowledgeintensive services' sector lost 6.3 points compared to the second quarter 2008, thus falling to 61.4 points. This shows that the knowledge- intensive service providers asses their business situation less positive than in the previous quarter, but the value still indicates a positive sentiment. In this sector the partial indicators of the current business situation and business expectations reached the same level. Both take on the value of 61.4 points.
The business survey by ZEW/Creditreform:
About 1000 firms participate in this quarterly survey. The economic sector service providers of the information society comprises the Information and Communication Technology (ICT) service providers (firms in the branches of computer service and leasing, ICT-specialised trade as well as telecommunication services) and knowledge-intensive service providers (firms in the branches of tax consultancy and accounting, management consultancy, architecture, technical consultancy and planning, research and development as well as advertising).
An overview of the ZEW/Creditreform business survey is provided on the ZEW project site http://www.zew.de/en/forschung/projekte.php3?action=detail&nr=107&abt=ikt. For further information in German language only, please consult our homepage at www.zew.de/dienstleister.
Remark on projection:
To generate a representative analysis, the ZEW is projecting the answers of the firms participating in the survey with their shares of total turnover realized in the sector of the German service providers of the information society.
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